FAQ

1. How can I return a product?

If you're not satisfied with your purchase, you can return it within 14 days of delivery. The item must be unused and in its original packaging. Please contact us at azuleicostore@hotmail.com to start the return process.


2. How long does shipping take?

We ship to the United States in 10–15 business days on average. You’ll receive a tracking link via email as soon as your order is dispatched.


3. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can also track your order at any time on our Track Your Order page.


4. Is my order secure?

Absolutely. All transactions are encrypted and processed through secure gateways. Your payment and personal data are protected at every step.


5. What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and Shop Pay. All options are 100% secure.